Contact Us

Get in touch about your account

Call Bluestone
Email Bluestone
Client Services

Call Bluestone:

If you would like to call us to discuss your current situation and any potential resolutions please calls us on;

HMRC accounts: 0114 231 7509

Companies House accounts: 0114 212 8531

All other accounts:  0114 212 8644

Email Bluestone:

If you would like to discuss your account via email please email us on;

Companies House accounts:

All other accounts:

Complaints & Data Subject Access Requests:


Please include your BCM Reference number, full name, full address including postcode and date of birth in your email.

*Please note we are unable to respond to emails regarding HMRC accounts.


If for whatever reason you are unhappy or wish to raise a complaint, please contact;

Post: Complaints Department, PO 3763, Sheffield, S9 9AB

Telephone: 0114 231 7424 



Our complaint handling process can be found here

Client Services:

If you have any enquiries regarding the services we offer please contact us by emailing

Income & Expenditure Form:

Affordability is important to Bluestone and in most instances we require an Income & Expenditure (I&E) to support any offers of payment. 

If you would like to make an offer of payment you can contact us via any of the methods listed on this page to discuss the options available. 

An I&E  form can be completed and submitted online. If you complete your I&E online it will calculate your disposable income for you using the details you provide. Alternatively you can download a form to print off and complete. 

The completed form may be posted to Bluestone Credit Management, PO 3763, Sheffield, S9 9AB or emailed to

Submit Income & Expenditure Online

The easiest and quickest way to provide us with your income & expenditure details is to do so using our online form.

Online I&E
Download Income & Expenditure Form
Download I&E

Call back requests, provide feedback & settlement offers

If you would like to request a call back, provide feedback on your experience with Bluestone Credit Management or make a settlement offer please complete the corresponding form below.

Request a call back
Provide Feedback
Offers of Settlement

Request a call back

Please complete and submit the form below if you would like a call back to discuss your account.

Service Feedback

We value any feedback from our customers, if you would like to share your experience please complete the form below.

Offers of Settlement

If you would like to make an offer of settlement on your account please complete the form linked below.

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