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Contact Us

Get in touch about your account

Call Bluestone:

If you would like to call us to discuss your current situation and any potential resolutions please calls us on;

HMRC accounts: 0114 231 7509

Companies House accounts: 0114 212 8531

All other accounts: 0114 212 8644

Email Bluestone:

If you would like to discuss your account via email please email us on;

Companies House accounts:

HMRC accounts:

All other accounts:

Complaints & Data Subject Access Requests:


Please include your BCM Reference number, full name, full address including postcode and date of birth in your email.


If for whatever reason you are unhappy or wish to raise a complaint, please contact;

Post: Complaints Department, PO 3763, Sheffield, S9 9AB

Telephone: 0114 231 7424 



Our complaint handling process can be found on our Complaints Policy page

Client Services:

If you have any enquiries regarding the services we offer please contact us by emailing

Income & Expenditure Form:

Special Assistance Notice: For customers with accessibility requirements, please note that the downloadable Income & Expenditure form is not currently at the required standard for assistance tools like screen readers. Please rest assured that we are aware and will be working to make sure all future forms are created inline with accessibility guidelines. For now, if you have an enquiry, please contact us by phone on the numbers mentioned above.

Affordability is important to Bluestone and in most instances we require an Income & Expenditure (I&E) to support any offers of payment. 

If you would like to make an offer of payment you can contact us via any of the methods listed on this page to discuss the options available. 

You can download an income & expenditure form to print off and complete. The completed form may be posted to Bluestone Credit Management, PO 3763, Sheffield, S9 9AB or emailed to, Alternatively you can contact us to complete the form over the phone, or to request for one to be sent in the post.

Download Income & Expenditure Form

Download I&E

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