Name: Bluestone Credit Management (BCM).
Bluestone Credit Management Privacy,
Bluestone Credit Management,
60 Charter Row,
Phone Number: 0114 212 8644
We currently collect and process the following information relating to you, from you in connection with your Agreement. We may also process information in relation to any guarantor of, or joint borrower.
This personal information may include:
Most of the personal information we process is provided to us directly by you or your creditor in connection with your Agreement and its on-going administration.
In the administration of your Agreement, we may also collect personal information relating to you from other sources, including:
We may share this information for the processing of your Agreement with other organisations, including:
Under the United Kingdom (UK) General Data Protection Regulation (GDPR), the lawful basis we rely on for the processing of this information are:
The legal bases on which we collect, process and transfer special categories of data relating to you in the manner described above are:
BCM conducts no direct marketing.
In connection with the above we might transfer your personal information outside the UK and outside the European Economic Area (EEA), including to a jurisdiction which is not recognised by the UK or the European Commission (EC) as providing for an equivalent level of protection for personal information as is provided for in both the UK and European Union (EU). If your personal information is transferred internationally, we will ensure that appropriate measures are in place to comply with our obligations under applicable law governing such transfers. These may include entering into a contract governing the transfer that contains ‘standard contractual clauses’ approved for this purpose by the ICO. If you would like to receive further details of the measures that we have taken in this regard, we can be contacted by calling 0114 212 8644, or by email at firstname.lastname@example.org, or by writing to Bluestone Credit Management, Westfield House, 60 Charter Row, Sheffield, S1 3FZ.
As part of the processing of your personal information, decisions may be made by automated means, e.g. we may use credit scoring methods or other automated decision-making systems to assess your credit status. We may automatically decide that you pose a fraud or money laundering risk if our processing reveals your behaviour to be consistent with that of known fraudsters or money launderers; or is inconsistent with your previous submissions; or you appear to have deliberately hidden your true identity.
Your information is securely stored:
We will not hold your data for longer than is necessary. We will retain and hold your personal information, and all details and documents relating to your Agreement, for up to five years after:
Under data protection law, you have the following rights including:
Your right of access. You have the right to ask us for copies of your personal information.
Your right to rectification. you have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure. you have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing. You have the right to ask us to restrict the processing your personal information in certain circumstances.
Your right to object to processing. You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability. You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
Rights in relation to automated decision making and profiling. You have the right to have any automated decision-making reviewed by a person.
Please contact us if you wish to make a request to exercise one or your rights by calling 0114 212 8644 or by email at email@example.com, or by writing to Bluestone Credit Management, Westfield House, 60 Charter Row, Sheffield, S1 3FZ, We will ask to verify your information and clarify what particular issues are of concern.
A copy of the Experian Credit Reference Agency Information Notice (CRAIN) can be found here: http://www.experian.co.uk/crain/index.html
if you have any concerns about our use of your personal information, please contact us by phone at the customer service number 0114 231 7424 or by email at firstname.lastname@example.org , or by writing to Complaints, Bluestone Credit Management, Westfield House, 60 Charter Row, Sheffield, S1 3FZ.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
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