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Governance

Bluestone is authorised and regulated by the Financial Conduct Authority.

Exceptional staff training and robust governance helps to ensure that our activity is conducted in line with both our values and those of our clients.

Bluestone is a member of the Credit Services Association (CSA) and our Customer Advisers complete the CSA Collector Accreditation Initiative (CAI) examinations annually.

We are PCI DSS compliant and carry both ISO 27001 accreditation in relation to our Information Security Management System and Cyber Essentials.

Our Quality Management System is ISO 9001 accredited.

The CSA Code of Practice is the benchmark for industry best practice, assuring quality and professionalism in the services Members provide.

CSA Code of Practice

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