our services

  • Early Arrears Management
  • Collections
  • Tracing
  • Legal Services
  • Debt Purchase

Early Arrears Management

Flexible arrangements available including benchmark exercises or to support or replace your internal process. 

Key Features:

  • White label approach available.
  • Capture and provisions of key customer or property data.
  • Commission and outcome based fee structures available.

Collections

Provided on both consumer and commercial profiles. A specialist focus applied from sector specific teams and strategies.

Key Features:

  • 1st and 2nd placement portfolios managed.
  • TCF embedded throughout every customer journey.
  • Proven results where others have failed.

Tracing

Available as a direct service or as part of of our collection process.

Key Features:

  • Specific business trace and intelligence product enabling strategy segmentation and trading data.
  • Applied at various stages of the collection process to increase levels of contact.
  • All processes managed in line with all legislative and compliance requirements.

Legal Services

Innovative approach to traditional collections route. Whilst a last resort, legal action is vital in any effective collections process. A key collections tool but complex and potentially expensive which means expert management is essential.

Key Features:

  • Dedicated in-house team armed with accredited legal expertise and commercial awareness.
  • Expertise in generating the best net return on high value debt.
  • Responsive - Proceedings issued within 24 hours using county court bulk processing centre

Debt Purchase

One off and forward flow arrangements managed on a wide range of debt types.

Key Features:

  • Motor Finance shortfall and asset held portfolio purchase experience.
  • Utility final/prior year debt purchase.
  • Niche small to medium portfolios considered
  • Banking and Insurance expertise