Early Arrears Management
Flexible arrangements available including benchmark exercises or to support or replace your internal process.
Key Features:
- White label approach available.
- Capture and provisions of key customer or property data.
- Commission and outcome based fee structures available.
Collections
Provided on both consumer and commercial profiles. A specialist focus applied from sector specific teams and strategies.
Key Features:
- 1st and 2nd placement portfolios managed.
- TCF embedded throughout every customer journey.
- Proven results where others have failed.
Tracing
Available as a direct service or as part of of our collection process.
Key Features:
- Specific business trace and intelligence product enabling strategy segmentation and trading data.
- Applied at various stages of the collection process to increase levels of contact.
- All processes managed in line with all legislative and compliance requirements.
Legal Services
Innovative approach to traditional collections route. Whilst a last resort, legal action is vital in any effective collections process. A key collections tool but complex and potentially expensive which means expert management is essential.
Key Features:
- Dedicated in-house team armed with accredited legal expertise and commercial awareness.
- Expertise in generating the best net return on high value debt.
- Responsive - Proceedings issued within 24 hours using county court bulk processing centre
Debt Purchase
One off and forward flow arrangements managed on a wide range of debt types.
Key Features:
- Motor Finance shortfall and asset held portfolio purchase experience.
- Utility final/prior year debt purchase.
- Niche small to medium portfolios considered
- Banking and Insurance expertise